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{"id":32278,"date":"2024-08-15T12:05:45","date_gmt":"2024-08-15T04:05:45","guid":{"rendered":"https:\/\/linguaresources.com\/?p=32278"},"modified":"2024-08-14T21:48:10","modified_gmt":"2024-08-14T13:48:10","slug":"32278","status":"publish","type":"post","link":"https:\/\/linguaresources.com\/?p=32278","title":{"rendered":"\u6570\u636e\u9a71\u52a8\u52a9\u529b\u8bed\u8a00\u670d\u52a1\uff0cLanguageLine Analytics\u5927\u663e\u795e\u901a"},"content":{"rendered":"

\u6570\u636e\u9a71\u52a8\u52a9\u529b\u8bed\u8a00\u670d\u52a1\uff0cLanguageLine Analytics\u5927\u663e\u795e\u901a<\/strong><\/h1>\n
\u539f\u521b<\/span>\u00a0\u4e01\u827a<\/span>\u00a0<\/a>\u56fd\u9645\u7ffb\u8bd1\u52a8\u6001<\/span><\/span><\/p>\n
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2024\u5e7407\u670829\u65e5 10:00<\/em>\u00a0<\/span>\u5c71\u897f<\/span><\/em><\/span><\/p>\n<\/section>\n

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LanguageLine Analytics Enhances Data-Driven Decisions for Optimized Language Access Programs<\/span><\/strong><\/p>\n

LanguageLine Analytics<\/span><\/strong><\/p>\n

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MONTEREY, CA\u00a0\u2013 LanguageLine Solutions, the global leader in language access, today announced the launch of LanguageLine Analytics, a powerful new tool within the MyLanguageLine client portal. LanguageLine Analytics\u00a0empowers organizations to make data-driven decisions and optimize their language access programs in an increasingly diverse world.<\/span><\/span><\/section>\n
\u8fd1\u65e5\uff0c\u8bed\u8a00\u670d\u52a1\u7684\u5168\u7403\u9886\u519b\u8005LanguageLine Solutions\u5ba3\u5e03\u5728\u5176\u5ba2\u6237\u95e8\u6237\u7f51\u7ad9MyLanguageLine\u4e0a\uff0c\u63a8\u51fa\u4e00\u6b3e\u529f\u80fd\u5f3a\u5927\u7684\u65b0\u5de5\u5177LanguageLine Analytics\u3002\u8fd9\u6b3e\u5de5\u5177\u80fd\u8d4b\u80fd\u4f01\u4e1a\u5728\u65e5\u76ca\u591a\u6837\u5316\u7684\u4e16\u754c\u91cc\uff0c\u505a\u51fa\u6570\u636e\u9a71\u52a8\u7684\u51b3\u7b56\uff0c\u4f18\u5316\u5176\u8bed\u8a00\u670d\u52a1\u9879\u76ee\u3002<\/span><\/span><\/section>\n

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\u201cLanguageLine Analytics offers our clients the ability to gain a deeper understanding of the audiences they serve,\u201d said Scott W. Klein, President and CEO of LanguageLine Solutions. \u201cThis level of understanding allows for unparalleled customization and insight, enabling users to make informed decisions with precision like never before.<\/span>\u00a0It’s a game-changer in how data empowers our clients, ensuring they have exactly what they need, when they need it.\u201d<\/span><\/section>\n
LanguageLine Solutions\u603b\u88c1\u517c\u9996\u5e2d\u6267\u884c\u5b98Scott W. Klein\u8868\u793a\uff1a\u201cLanguageLine Analytics\u8ba9\u5ba2\u6237\u80fd\u591f\u66f4\u6df1\u5165\u5730\u4e86\u89e3\u4ed6\u4eec\u670d\u52a1\u7684\u53d7\u4f17\u3002\u201c\u8fd9\u79cd\u66f4\u6df1\u5c42\u6b21\u7684\u7406\u89e3\u80fd\u5e26\u6765\u65e0\u4e0e\u4f26\u6bd4\u7684\u4e2a\u6027\u5316\u670d\u52a1\u4e0e\u89c1\u89e3\uff0c\u4ece\u800c\u4f7f\u5ba2\u6237\u505a\u51fa\u6bd4\u4ee5\u5f80\u66f4\u7cbe\u51c6\u3001\u66f4\u660e\u667a\u7684\u51b3\u7b56\u3002\u201d<\/span>LanguageLine Analytics\u5c06\u6539\u53d8\u6570\u636e\u8d4b\u80fd\u5ba2\u6237\u7684\u65b9\u5f0f\uff0c\u786e\u4fdd\u5ba2\u6237\u6709\u9700\u6c42\u65f6\uff0c\u5176\u9700\u6c42\u80fd\u5f97\u5230\u6ee1\u8db3\u3002<\/span><\/section>\n

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Gain Actionable Insights with LanguageLine Analytics<\/strong><\/p>\n

\u4f7f\u7528LanguageLine Analytics\u5de5\u5177\u83b7\u5f97\u53ef\u6267\u884c\u89c1\u89e3<\/strong><\/p>\n<\/section>\n<\/section>\n<\/section>\n<\/section>\n<\/section>\n

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\u00b7 Monitor On-Demand Interpreting:<\/span><\/strong>\u00a0Gain quick overviews of all on-demand interpreting, categorized by language, modality and other key metrics.<\/span><\/section>\n
\u76d1\u63a7\u6309\u9700\u53e3\u8bd1\u670d\u52a1\u60c5\u51b5\uff1a<\/span><\/strong>\u5feb\u901f\u83b7\u5f97\u6240\u6709\u6309\u9700\u53e3\u8bd1\u6982\u51b5\uff0c\u6309\u8bed\u8a00\u3001\u6a21\u5f0f\u548c\u5176\u4ed6\u5173\u952e\u6307\u6807\u5206\u7c7b\u3002<\/span><\/section>\n
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\u00b7 Track LanguageLine App Usage:<\/span><\/strong>\u00a0Analyze usage patterns and language details specifically for interactions made through the user-friendly LanguageLine App.<\/span><\/section>\n
\u8ddf\u8e2aLanguageLine\u5e94\u7528\u7a0b\u5e8f\u7684\u4f7f\u7528\u60c5\u51b5\uff1a<\/span><\/strong>LanguageLine\u662f\u4e00\u6b3e\u6613\u4e8e\u4f7f\u7528\u7684\u5e94\u7528\u7a0b\u5e8f\uff0cLanguageLine Analytics\u4e13\u95e8\u5206\u6790\u7528\u6237\u5728\u4f7f\u7528\u6b64\u5e94\u7528\u4ea4\u6d41\u65f6\u7684\u4f7f\u7528\u6a21\u5f0f\u548c\u8bed\u8a00\u8be6\u7ec6\u4fe1\u606f\u3002<\/span><\/section>\n
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\u00b7 Measure Client Satisfaction:<\/span><\/strong>\u00a0Monitor end-of-session “How Did We Do” survey ratings to gauge user satisfaction and gather valuable feedback.<\/span><\/section>\n
\u8861\u91cf\u5ba2\u6237\u6ee1\u610f\u5ea6\uff1a<\/span><\/strong>\u76d1\u63a7\u4f1a\u8bdd\u7ed3\u675f\u65f6\u7684\u8c03\u67e5\u8bc4\u5206\uff0c\u7528\u4e8e\u8861\u91cf\u7528\u6237\u6ee1\u610f\u5ea6\uff0c\u6536\u96c6\u6709\u4ef7\u503c\u7684\u53cd\u9988\u3002<\/span><\/section>\n
\u00b7 Optimize Device Usage:<\/span><\/strong>\u00a0Track call and video volume by device type (including month-to-month trends) to ensure devices are always up to date.<\/span><\/section>\n
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\u00b7 Effortless Voice-of-the-Customer (VOC) Management:<\/span><\/strong>\u00a0Simplify VOC submission management with advanced filters for easy retrieval of call records. You can also track the resolution process for each VOC submission.<\/span><\/section>\n
\u8f7b\u677e\u7ba1\u7406\u00a0\u5ba2\u6237\u4e4b\u58f0\uff08VOC\uff09\uff1a<\/span><\/strong>\u4f7f\u7528\u9ad8\u7ea7\u7b5b\u9009\u5668\u6765\u7b80\u5316\u5ba2\u6237\u4e4b\u58f0\u7684\u63d0\u4ea4\u7ba1\u7406\uff0c\u4ee5\u4fbf\u5ba2\u6237\u8f7b\u677e\u68c0\u7d22\u901a\u8bdd\u8bb0\u5f55\u3002\u8fd8\u53ef\u4ee5\u8ddf\u8e2a\u6bcf\u4e2aVOC\u63d0\u4ea4\u7684\u89e3\u51b3\u8fc7\u7a0b\u3002<\/span><\/section>\n<\/section>\n
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Enhanced Efficiency and Streamlined Workflow<\/span><\/strong><\/p>\n

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LanguageLine Analytics\u00a0empowers users with interactive and customizable dashboards, real-time insights, next-generation data visualization, and a streamlined workflow<\/span>. Complex information is transformed into an easily digestible format, helping identify language patterns and usage trends. Additionally, consolidated interpreting and analytics reports eliminate the need for multiple logins, saving valuable time.<\/span><\/section>\n
LanguageLine Analytics\u4e3a\u7528\u6237\u63d0\u4f9b\u4ea4\u4e92\u5f0f\u4e2a\u6027\u5316\u7684\u6570\u636e\u754c\u9762\uff0c\u63d0\u4f9b\u5b9e\u65f6\u89c1\u89e3\u3001\u5148\u8fdb\u7684\u6570\u636e\u53ef\u89c6\u5316\u6280\u672f\u548c\u7b80\u5316\u7684\u5de5\u4f5c\u6d41\u7a0b<\/span>\u3002\u5c06\u590d\u6742\u7684\u4fe1\u606f\u8f6c\u6362\u6210\u4e00\u79cd\u6613\u4e8e\u8bc6\u522b\u7684\u683c\u5f0f\uff0c\u6709\u52a9\u4e8e\u8bc6\u522b\u8bed\u8a00\u6a21\u5f0f\u548c\u4f7f\u7528\u8d8b\u52bf\u3002\u6b64\u5916\uff0c\u8fd8\u80fd\u6574\u5408\u53e3\u8bd1\u62a5\u544a\u548c\u5206\u6790\u62a5\u544a\uff0c\u514d\u53bb\u591a\u6b21\u767b\u5f55\uff0c\u8282\u7701\u65f6\u95f4\u3002<\/span><\/section>\n
\u201cLanguageLine Analytics is built on the same advanced search-based technology that powers our internal team,<\/span>\u201d LanguageLine Chief Technology Officer Jim Boutcher said. \u201cToday we are excited to extend this powerful toolset to our clients. This platform offers near-instant access to detailed performance data just seconds after an interpretation session ends. Just as quickly, it can aggregate and display historical trends spanning years in easy-to-understand formats.\u201d<\/span><\/section>\n
LanguageLine\u9996\u5e2d\u6280\u672f\u5b98Jim Boutcher\u8868\u793a\uff1a\u201cLanguageLine Analytics\u5efa\u7acb\u5728\u5148\u8fdb\u641c\u7d22\u6280\u672f\u57fa\u7840\u4e0a\uff0c\u516c\u53f8\u5185\u90e8\u4e5f\u5728\u4f7f\u7528\u8fd9\u4e00\u6280\u672f<\/span>\u3002\u201c\u73b0\u5728\uff0c\u6211\u4eec\u5f88\u9ad8\u5174\u80fd\u5c06\u8fd9\u4e00\u5f3a\u5927\u7684\u5de5\u5177\u96c6\u5e26\u7ed9\u5ba2\u6237\u3002\u53e3\u8bd1\u4f1a\u8bdd\u7ed3\u675f\u540e\uff0cLanguageLine Analytics\u53ef\u5728\u51e0\u79d2\u949f\u5185\u5373\u65f6\u8bbf\u95ee\u53e3\u8bd1\u8868\u73b0\u7684\u8be6\u7ec6\u6570\u636e\u3002\u540c\u6837\uff0c\u5b83\u8fd8\u53ef\u4ee5\u5feb\u901f\u6c47\u603b\u6570\u5e74\u7684\u5386\u53f2\u8d8b\u52bf\uff0c\u4ee5\u6613\u4e8e\u7406\u89e3\u7684\u5f62\u5f0f\u663e\u793a\u51fa\u6765\u3002\u201d<\/span><\/section>\n<\/section>\n
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Getting Started with LanguageLine Analytics<\/span><\/strong><\/p>\n

LanguageLine Analytics\u5165\u95e8<\/span><\/strong><\/p>\n<\/section>\n<\/section>\n<\/section>\n<\/section>\n<\/section>\n

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Existing MyLanguageLine portal users can access LanguageLine Analytics immediately.<\/span>\u00a0New users can easily sign up at MyLanguageLine.com. For additional support, contact LanguageLine Customer Support by calling 1-800-752-6096 or emailing MyLLSHelp@LanguageLine.com.<\/span><\/section>\n
MyLanguageLine\u7684\u5df2\u6709\u95e8\u6237\u7528\u6237\u53ef\u4ee5\u7acb\u5373\u8bbf\u95eeLanguageLine Analytics<\/span>\u3002<\/span>\u65b0\u7528\u6237\u53ef\u4ee5\u5728MyLanguageLine.com\u7f51\u7ad9\u4e0a\u8f7b\u677e\u5b8c\u6210\u6ce8\u518c\u3002\u5982\u9700\u5176\u4ed6\u652f\u6301\uff0c\u8bf7\u81f4\u75351-800-752-6096\u6216\u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u81f3MyLLSHelp@LanguageLine.com \u8054\u7cfbLanguageLine\u7684\u5ba2\u6237\u652f\u6301\u3002<\/span><\/section>\n<\/section>\n
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About LanguageLine Solutions<\/span><\/strong><\/p>\n

LanguageLine Solutions\u7b80\u4ecb<\/span><\/strong><\/p>\n<\/section>\n<\/section>\n<\/section>\n<\/section>\n<\/section>\n

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LanguageLine has been the world\u2019s foremost provider of language access solutions since 1982. The company offers industry-leading phone, video remote, and onsite interpreting, as well as translation, localization, and testing and training for bilingual staff and interpreters. With a team of over 40,000 professional linguists, LanguageLine is committed to enabling communication and promoting understanding across languages and cultures, 365 days a year.\u00a0As it spearheads the digital transformation of language access<\/span>, LanguageLine is the\u00a0preferred provider<\/span>\u00a0to the Fortune 100, North America\u2019s top hospital systems, as well as federal, state, and local agencies in English-speaking countries around the world.<\/span><\/section>\n
\u81ea1982\u5e74\u4ee5\u6765\uff0cLanguageLine\u4e00\u76f4\u662f\u5168\u7403\u9996\u5c48\u4e00\u6307\u7684\u8bed\u8a00\u670d\u52a1\u89e3\u51b3\u65b9\u6848\u63d0\u4f9b\u5546\u3002\u8be5\u516c\u53f8\u63d0\u4f9b\u884c\u4e1a\u9886\u5148\u7684\u7535\u8bdd\u53e3\u8bd1\u3001\u89c6\u9891\u8fdc\u7a0b\u53e3\u8bd1\u3001\u73b0\u573a\u53e3\u8bd1\uff0c\u4ee5\u53ca\u7ffb\u8bd1\u3001\u672c\u5730\u5316\u548c\u6d4b\u8bd5\uff0c\u8fd8\u4e3a\u53cc\u8bed\u5458\u5de5\u548c\u53e3\u8bd1\u5458\u63d0\u4f9b\u57f9\u8bad\u3002LanguageLine\u62e5\u6709\u4e00\u652f\u753140,000\u591a\u540d\u4e13\u4e1a\u8bed\u8a00\u5b66\u5bb6\u7ec4\u6210\u7684\u56e2\u961f\uff0c\u5168\u5e74365\u5929\u63d0\u4f9b\u670d\u52a1\uff0c\u81f4\u529b\u4e8e\u4fc3\u8fdb\u6c9f\u901a\u3001\u589e\u8fdb\u4e0d\u540c\u8bed\u8a00\u4e0e\u6587\u5316\u4e4b\u95f4\u7684\u7406\u89e3\uff0c\u4f5c\u4e3a\u8bed\u8a00\u670d\u52a1\u6570\u5b57\u5316\u8f6c\u578b\u7684\u5f15\u9886\u8005<\/span>\uff0cLanguageLine\u662f\u5317\u7f8e\u9876\u7ea7\u533b\u9662\u7cfb\u7edf\u3001\u300a\u8d22\u5bcc\u300b100\u5f3a\u4ee5\u53ca\u5168\u7403\u82f1\u8bed\u56fd\u5bb6\u7684\u8054\u90a6\u3001\u5dde\u548c\u5730\u65b9\u673a\u6784\u7684\u9996\u9009\u4f9b\u5e94\u5546<\/span>\u3002<\/span><\/section>\n
\u539f\u6587\u7f51\u5740\uff1a<\/section>\n
https:\/\/www.languageline.com\/resources\/news\/languageline-analytics-enhances-data-driven-decisions-for-optimized-language-access-programs<\/section>\n<\/section>\n<\/section>\n<\/section>\n<\/section>\n
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\u7279\u522b\u8bf4\u660e\uff1a\u672c\u6587\u5185\u5bb9\u9009\u81eaLanguage Solutions\u5b98\u7f51\uff0c\u4ec5\u4f9b\u5b66\u4e60\u4ea4\u6d41\u4f7f\u7528\uff0c\u5982\u6709\u4fb5\u6743\u8bf7\u540e\u53f0\u8054\u7cfb\u5c0f\u7f16\u5220\u9664<\/span>\u3002<\/span><\/p>\n<\/section>\n<\/blockquote>\n

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– END –<\/span><\/strong><\/span><\/p>\n<\/section>\n<\/section>\n<\/section>\n<\/section>\n","protected":false},"excerpt":{"rendered":"

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